Xbajae Privacy Policy – Full Details on Personal Data Collection, Use & Protection

Xbajae collects certain information in order to provide you with its services. This data falls into two categories — what you provide directly, and what our system collects automatically.

Xbajae uses the information it collects for specific, limited purposes only. Your data is never used for anything beyond what is strictly necessary.

• Account management: For registration, login, password recovery, and identity verification.
• Payment processing: For processing deposits, sending withdrawals, and maintaining transaction history.
• Betting Services: To record bets, calculate payouts, and display your betting history.
• Security & Fraud Prevention: For detecting multiple accounts, monitoring suspicious transactions, and protecting your account.
• Service Improvement: To analyze platform performance, plan new features, and improve the overall user experience.
• Promotions & Offers: To send relevant bonus and offer notifications via SMS — but only to members who have given their consent.
• Legal Requirement: To meet applicable legal obligations and respond to lawful requests from authorities.

Xbajae never sells your data to advertising companies or uses it for purposes unrelated to betting services.

Xbajae does not sell or rent your personal data to third parties. However, in limited circumstances, certain information may be shared with trusted service providers.

• Payment Processors: Only the information required to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Technology Service Providers: Companies providing server hosting, cybersecurity, or data analytics services operate under xbajae's instructions and are not permitted to use your data for their own purposes.
• Legal Authorities: Information may be disclosed to meet legal obligations, including court orders, lawful requests from regulatory authorities, or money laundering investigations.
• Business Transfer: Should xbajae ever change ownership in the future, members will be notified in advance and steps will be taken to ensure their data remains protected.

The xbajae website uses cookies — small text files stored in your browser. Cookies make the xbajae site easier to use and improve your overall experience.

• Essential Cookies: To maintain your login session and ensure security. The site cannot function properly without these.
• Performance Cookies: To identify issues on any part of the site and improve loading speeds.
• Preference Cookies: To remember your language, theme, and other preferences so you don't have to set them again each time.
• Analytics Cookies: To understand which pages are most visited and by how many members — this data is used to improve the site.

Cookies can be disabled from your browser settings, though doing so may cause some xbajae features to not work properly. Disabling essential cookies may result in login issues.

Xbajae believes you should have full control over your own data. That's why we provide you with the following rights.

To exercise any of these rights, email support@xbajae.click or reach out via live chat. Requests are typically handled within 7 business days.

Xbajae does not retain your data for longer than necessary. How long information is kept depends on its type and the purpose for which it was collected.

• Active Account Data: Retained for as long as the account remains active.
• Transaction details: Financial transaction records are retained for a maximum of 5 years as required by law.
• Closed account data: After account closure, personal data is deleted within 1 year, unless a longer retention period is required by legal obligation.
• Support chat history: Retained for up to 6 months after the issue is resolved.
• Log files: Server logs are automatically deleted after 3 months.

Secure deletion methods are used to ensure data cannot be recovered once removed.

Xbajae uses industry-standard security technology to protect your data, with protection applied at every level.

• 256-bit SSL encryption: All data is encrypted from your browser to our servers.
• Two-Factor Authentication (2FA): OTP verification is required at login to ensure only you can access your account.
• Firewall & Anti-Fraud System: Suspicious transactions are automatically detected and blocked when necessary.
• Regular Security Audits: Third-party security experts conduct regular vulnerability assessments of our systems.
• Password hashing: Your password is never stored directly in our database — it is kept as an encrypted hash.
• Staff training: All xbajae staff receive data protection training and are bound by strict confidentiality agreements.

Xbajae may update this privacy policy from time to time, due to changes in our services, legal requirements, or technological developments.

• The date of any policy change will be shown at the top of this page as "Last Updated".
• For significant changes, an SMS may be sent to your registered mobile number.
• Continued use of the platform after any updates will be considered your acceptance of the revised policy.

For any privacy-related questions or concerns:

Xbajae takes your privacy extremely seriously. If you feel there is any gap in how your data is being protected, please contact us immediately. We will act swiftly.

Xbajae's privacy policy was written with one goal — to give you real, honest information. Many companies treat a privacy policy as nothing more than a legal formality. xbajae sees it as a foundation of trust.

In Bangladesh's online payment landscape, the most sensitive information is your mobile banking number and PIN. xbajae will never ask for your bKash or Nagad PIN, and we do not store it. Once a payment is completed, only the transaction reference number is retained.

Your betting history is sensitive information — and xbajae takes that seriously. We maintain a strict policy against sharing it with third parties. No insurance company, employer, or advertiser will ever have access to your betting history. That is a promise xbajae stands by.

Xbajae continuously upgrades its cybersecurity infrastructure. Our security team monitors the system around the clock. In the event of any data breach or security incident, affected members will be notified immediately and a swift resolution will be put in place.

Many members ask: does xbajae track my phone's location? The answer is no. When you use the site on a mobile browser, your device's GPS or location data is never accessed. Only your IP address is logged, which is essential for security purposes.

Xbajae has plans to roll out more advanced privacy features in the future — including a personal data dashboard where members can view and manage their own data directly. This kind of transparency is what sets xbajae apart.